Best Practices to Keep Your Voice & IT Networks Up and Running

Many businesses manage an IT environment that includes a complicated maze of technology services and equipment of varying ages, performance, and overall health.

Even for the most tech-savvy, it can be a challenge to identify potential problems before something fails and disaster strikes.

Fortunately, there are best practices you can employ now to minimize the risk…

  • Infrastructure updates – Many problems can be prevented with proactive hardware and software updates that help keep pace with security vulnerabilities and interoperability demands.
  • Monitor – End-to-end network monitoring will provide vital insights into the health of the devices on your network. You can catch a misconfigured router or endpoint and deal with failing equipment to prevent voice quality or connection problems.
  • Go deeper with analytics – Usage data can tell you in advance when it’s time to expand your network or add new licenses. Alarm analytics can direct you to the most important issues on your network faster.
  • Get a partner to help – Networks are not created equal. They all have quirks that ‘out of the box’ network management systems can miss. Remote monitoring and specialized enterprise-class tools can see more events on your network that could impact your communications.

Be proactive to head off communications downtime before it happens… Contact us today: 800.787.4848 or jnolte@ctsmd.us.

Jeff Nolte is President and CEO of CTS, a leading Voice and IT services provider based in Millersville, Maryland. He may be reached at (800) 787-4848 or jnolte@ctsmd.us. Visit: www.ctsmd.us.