Intershop Communications AG, a global provider of B2B e-commerce solutions for manufacturing, wholesale, and distribution sectors, has been named in The Forrester Wave™: Commerce Solutions, Q3 2026. The report, which evaluates commerce platforms, assessed 10 providers, with Intershop among those recognized.
According to the company, this recognition reflects a deliberate strategy of integrating agentic AI tooling into everyday B2B operations to create measurable value. Markus Dranert, CEO of Intershop, stated, “We believe this result reflects our unrelenting focus on B2B and the investments we have made in practical, real-world AI. Our customers, from hidden-champion manufacturers to global industrial powerhouses, need commerce that handles genuine complexity. That is exactly what we build.”
The Forrester Wave report is a significant benchmark for the e-commerce industry, and being named in it validates Intershop’s approach. Andy Stanis, EVP and Managing Director for Intershop Americas, emphasized, “Serious commerce leaders don’t accept platforms that treat B2B as an add-on. We believe Forrester recognizing Intershop validates what our customers experience every day: when the complexity is real, this is the platform engineered for it.”
The implications of this recognition are noteworthy for the B2B sector, where e-commerce platforms must handle intricate supply chains, multi-channel sales, and varied customer requirements. Intershop’s inclusion suggests that its platform is well-suited to meet these demands, particularly with its focus on agentic AI, which automates complex tasks and enhances decision-making.
The report is available to Forrester subscribers or for purchase on forrester.com. For more information on other analyst firm recognitions, Intershop provides details on its press portal.
Intershop, founded in Germany in 1992 and listed on the Prime Standard (ISHA), serves over 300 manufacturers, wholesalers, and business associations globally. Its clients include Atlas Copco, Kubota, Wurth, Musgrave, and RAJA. The company’s platform is designed to connect, simplify, and automate commerce across regions, brands, business models, and channels.
This recognition underscores the growing importance of specialized B2B e-commerce solutions. As more industrial companies digitize their sales processes, platforms that offer robust AI capabilities and handle complexity will become increasingly critical. Intershop’s acknowledgment by Forrester positions it as a key player in this evolving landscape.
