Independent Better Business Bureau data shows sustained accreditation and customer satisfaction as more vehicle owners turn to third-party protection plans
Veritas Global Protection, a provider of third-party vehicle service contracts sold through dealerships nationwide, has reaffirmed its A+ rating with the Better Business Bureau (BBB), a status the company has held continuously since earning BBB accreditation in May 2024. Independent BBB data also shows the company carries an average of 4 out of 5 across customer reviews on the platform.
The BBB’s letter-grade system evaluates businesses on factors including complaint history, complaint resolution, transparency, and time in business. An A+ rating is the bureau’s highest possible grade. Veritas Global Protection‘s standing places it among a minority of vehicle service contract providers to hold both BBB accreditation and a top letter grade simultaneously, a distinction the company says it treats as an ongoing operational standard rather than a one-time achievement.
“Our accreditation and rating with the Better Business Bureau reflect an ongoing standard, not a one-time achievement,” said a company spokesperson. “We know vehicle owners are doing real research before they choose a protection plan, and we want that research to hold up. The BBB grade and the customer review average are both independently verified, and both are current.”
As vehicles become more expensive to repair and more complex to maintain, a growing share of owners are turning to third-party vehicle service contracts once manufacturer coverage expires. Industry guidance from the Federal Trade Commission notes that claims decisions under any vehicle service contract typically hinge on documented maintenance history and adherence to the manufacturer’s recommended service schedule, a standard that applies across the industry and not to any single provider. Veritas Global Protection says it directs new customers toward that same documentation guidance at the point of sale, specifically to reduce claim friction later.
Veritas Global Protection plans are sold through dealership finance offices and typically bundle coverage for major mechanical components with additional benefits such as roadside assistance and rental car reimbursement. Consumers researching any vehicle service contract are encouraged to review a provider’s BBB profile directly, request full contract terms in writing before purchase, and confirm what maintenance documentation is required to keep coverage in force.
About Veritas Global Protection
Founded in 2019 and headquartered in Phoenix, Arizona, Veritas Global Protection provides vehicle service contracts and related protection products through dealership partners across the United States, with additional operations internationally. The company is BBB accredited with an A+ rating. Veritas Global Protection operates under the positioning “Peace of Mind, Worldwide.”