Outamation and Extern Externships Equip 4,046 Students with AI Skills for Mortgage Operations

As employers increasingly seek AI-ready talent, a partnership between Outamation, an AI-native mortgage operations technology company, and Extern, a platform connecting students with real-world work experience, has given 4,046 students hands-on experience building artificial intelligence tools. The externships were designed to bridge the gap between learning about AI and applying it on the job, according to the companies.

Students worked on sample mortgage documents created for training, built working tools, and delivered their findings directly to Outamation, mirroring how a professional technology team operates. The programs were designed jointly by Outamation and Extern, with curriculum developed by Outamation’s mortgage domain experts and AI engineers. Nirmal Patel, Outamation’s Chief AI Officer, led program design, supported by Devang Kamdar, Co-Founder and Chief Technology Officer. Mike Eng, Head of Partnerships, led the effort for Extern.

The externships offered two levels: a seven-week Foundational program introducing AI, natural language processing, and computer vision, and a five-week Advanced program where students fine-tuned their own AI models and built multi-step AI agents to automate document workflows. Using sample files, students trained AI to recognize common mortgage document types and wrote Python code to extract key information automatically. They also built AI systems that answer questions about documents and tested open-source AI models—skills applicable across finance, real estate, and other industries.

Advanced participants compared AI models on accuracy, cost, and ease of use, and presented their recommendations to Outamation stakeholders. The programs drew students from 934 schools and 59 countries, ensuring open access regardless of location or background.

“Every student today will build a career alongside AI. The question is whether they learn it by doing real work or by watching from the sidelines,” said Lisa Guadagno, Chief People Officer of Outamation. “4,046 students chose to do the work. Our job as employers is to give the next generation the tools and the opportunity to succeed.”

“AI skills on their own are not enough. Students learn the most when they solve real business problems with people who know the industry and people who know the technology,” said Sapan Bafna, Founder & CEO of Outamation. “Our mortgage experts and AI engineers designed this curriculum together. Students learned to use AI the way it is used on the job.”

Matt Wilkerson, CEO at Extern, added, “Most companies stay out of this because they picture a program they would have to build and staff. Taking that burden on is what Extern is for. Outamation handed students a real problem and got independent evaluations of the AI tools their own team is weighing in return. Having to make a recommendation and defend it to the people who will act on it is the part no course can simulate.”

Building on these results, Outamation and Extern will collaborate on a new program designed to evolve with advances in AI, ensuring students continue learning the skills employers will need next. Students interested in future programs can learn more at www.extern.com.

Outamation is an AI-native mortgage operations technology company whose Outamate product suite automates document generation, client communications, loss mitigation, lien release, quality control, and document AI for lenders and servicers. It was the first U.S. mortgage technology company to achieve ISO/IEC 42001 certification and also holds ISO 27001 and SOC 2 Type II. The company debuted on the Inc. 5000 at No. 133 and has more than 250 team members across Dallas, Miami, and India. More information is available at outamation.com.

Extern, backed by Y Combinator, Foundation Capital, and Eric Ries, hosts remote, part-time projects so students can build experience and receive dedicated mentorship for entry-level roles. 90,000 students from more than 150 countries have participated in externships with companies like TikTok, Amazon, and Pfizer, and 74% of externs have landed a job or internship within 12 months of completing their project.

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