Computyne, a business process outsourcing company, has launched a free five-hour pilot program for its eCommerce virtual assistant services, giving online sellers a way to trial dedicated remote support before committing to a paid engagement. The company announced the offer while highlighting how its dedicated virtual assistants are being used by eCommerce teams to manage back-office workloads without adding in-house headcount.
Online sellers face a steady stream of operational tasks, from listing updates and order tracking to customer messages and marketplace checks. According to Computyne, routine tasks such as email management, data entry, and research often consume two to six hours per week each, and across a small team that volume can account for 20 to 30 percent of the combined working week—time spent on work that does not require specialist skills.
Computyne’s eCommerce virtual assistants operate inside a seller’s existing tools and follow established processes. Typical responsibilities include product listing creation and optimization, order processing and returns handling, customer inquiry management across email, chat, and marketplace portals, and competitor price monitoring. The service supports platforms including Amazon, Shopify, eBay, Etsy, WooCommerce, and Magento. Sellers can also pair virtual assistants with broader services such as eCommerce catalog management, eCommerce product data entry, and design and image editing support for product visuals and banners.
The company offers several engagement models: hourly or flexible support at $5 to $8 per hour with a 10-hour monthly minimum; part-time support at 20 hours per week for $320 to $480 per month; full-time support at 40 hours per week for $600 to $900 per month; and team packages with volume pricing under an SLA-based contract. All models include a dedicated virtual assistant, tool access, SLA-driven delivery, weekly reporting, and ISO 27001 information security protocols.
Onboarding typically takes three to five business days following a project brief, tool access setup, and SOP review. The free five-hour pilot allows businesses to evaluate the quality and communication of the work before making a longer-term commitment. Working hours can be aligned to the client’s time zone, including UK, US East, and US West schedules, so online stores can keep customer messages and order updates moving outside standard business hours.
The announcement matters because eCommerce sellers are under pressure to manage costs while expanding across marketplaces. Outsourced operational support has become a practical option for maintaining capacity without hiring. Computyne, which is based in Denver, USA, holds ISO 27001 certification and works with clients in the United States, the United Kingdom, and other regions. Businesses interested in virtual assistant support can learn more through the Computyne eCommerce page.
